Qatch ondersteuningscentrum

Hier vindt u onze productdocumentatie en standaard werkprocedures.
  • The Drivers tab is under the User section in the admin panel sidebar.
    • All the details of the drivers can be viewed and modified here in this section.
    • A few relevant Filters are available to help you find the desired results.
      1. Type- View the Online, Approved, or Blocked Drivers.
      2. Sort By- You can see the drivers sorted list by ID or User Name.
      3. Partners- Select a particular partner to view their drivers.
      4. Sort Value- You can order the list Ascending or Descending depending on your needs.
      5. Search- You can search for the particular driver by any of their detail, placing it here in the search box.
      6. Start Date and End Date- If you enter the start and end dates, you can view the list during that period.
      7. Document Status- Admin can view the Approved and Rejected documents of the driver in this list.
      8. Main Driver- Here, if you click on Yes, you can see all the partners as a driver list, and if you click on No, then the sub-driver list will appear.
      9. City – The admin can select the city to see a particular driver list from that city.
    • The list of drivers will emerge once you have applied all these desired filters.
    • The list includes details of the drivers, like,
      1. ID- Unique ID of the driver
      2. Name- Driver’s name
      3. Partner Name- Name of the belonging partner of the driver
      4. Main Driver- Yes If the driver is the partner also and No if he is a sub-driver
      5. Plate No- Driver’s car plate number
      6. Phone- The phone number of the driver
      7. Email- The email address of the driver
      8. Car- Car type of the driver
      9. City- Residential city of the driver
      10. Working City- City where the driver works
      11. App Version- The version of the App which the driver is using
      12. Wallet- Total amount of money the driver has in his Qatch wallet
    • In the details of every driver, there is an Action button at the end. There are six more options available when you click that button.
    • Those options are,
      1. Edit- The admin can change the details of the drivers, like First Name, Last Name, Address, Email, City, Password, Phone, Wallet, and Subscription.
      (Note: Along with all other data, the admin can change the subscription plan of the driver.)
2. History- Can view and verify the history of the trips of the drivers
3.Decline- The admin can decline the drivers from using the platform and then approve them, too, if needed.
4.Delete- The admin can delete driver details forever
5.Assign vehicle- Admin can see the detail of the vehicle assigned to the driver along with their document
6.Document- Check and verify the documents and also Approve or Reject it.
  • There is an Export Tab in the top right corner to export all the data easily.