Qatch Support Center

Here you will find our product Documentation and Standard Operating Procedures.

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Settings

A partner can efficiently update the app settings regarding the app notification alerts, app language, account disposal, and logout.

Alerts

  • The setting feature is also located on the app’s sidebar panel.
  • Below the products, you can find the Settings
  • At the top of the settings, you can see the following Alerts.
  • Push Notification Alerts – By turning on this alert, you will receive a push notification regarding the newly available trip in the market.
  • Email Notification Alerts – This one is to receive the Email notification for new market trips.

Change Language

  • A partner can easily update the languages through the app setting feature.
  • Click the Change Language button, select your preferred language from the list, and update it.
  • You can also select the language you speak from UK or NL to simplify the chat or calls.

Delete Account

  • If you want to delete your account, you can do it from Settings
  • Click on Delete Account below the language settings.
  • Now you can see the pop-up that asks if you want to delete your account.
  • So click on Confirm to delete your account, or Cancel if you don’t want to delete the account.
  • Remember, when you confirm to delete the account, it will be permanently deleted.
  • So be sure if you want to delete the account before proceeding to the disposal process.

Logout

  • You can see the Logout option at the bottom of the setting section. 
  • You can easily log out from the app by clicking the Logout button.