Qatch Support Center

Here you will find our product Documentation and Standard Operating Procedures.
  • The booking section will also let you know the Closed bookings.
  • The Closed bookings will as well let you filter the bookings by Completed and Cancelled.
  • In the Completed booking, you can use the filter to see bookings of All, Me, Received , and Sent.
  • In the Cancelled booking, you can filter bookings by All, No Show, and Cancelled.
  • Apply the filter, and a screen will appear with bookings where you can click on a particular booking to view details.
  • A Detailed view of bookings will be available with the following;
    • Company Name: Name of the provider company
    • Trip Number : Unique trip ID
    • Time: Date and time of the trip
    • Pricing: Total price of the trip
    • Pick-up and Drop-off Location: Pick-up and destination addresses of the trip
    • Min : Total minutes spent to complete the trip
    • KM: Distance from point A to B in kilometers
    • Rate User : To give ratings for the passenger