Qatch Support Center

Here you will find our product Documentation and Standard Operating Procedures.

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In the booking section, you can see the Upcoming bookings, which are located beside the pending trips in bookings.

You can check the upcoming bookings by in between two specific dates.
Therefore you can use the Filter feature to check the bookings.
You can examine the bookings by setting a filter for All, Team Assignment Logic, or Later Open Driver Not Assign.
Click on Apply to apply your selected filter, and the screen will show the bookings based on your filter.
When you click on a specific upcoming booking, it will let you show a Detailed view of that booking.

You can click the WhatsApp, Call, or SMS button to contact the passenger.
Click the Dispatch button to assign the trip to Nearest, Manually, Market, Later, or Team.
On the top right corner of the screen, there is a Refresh button to refresh the trip mentioned in the upcoming tab.