Qatch Support Center

Here you will find our product Documentation and Standard Operating Procedures.

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Check Pending Trips

A partner can see all the Pending Trips by filtering Trip Status to Pending.

  • The other filter will appear when you select a pending option in the trip status dropdown.
  • The following options will appear in the new filters’ dropdown menu,
    1. All: All pending trips will be appear
    2. Waiting: Trips that aren’t assigned in the waiting stage
    3. Accepted: A trip accepted by you or any of your partners will appear here
    4. Coming: Upcoming trips will be shown here
    5. Started: Trips that are started will be listed
    6. Nearest: Pending trips marked with nearest will display
    7. Team Assignment Logic: Display trips assigned per team assignment logic
  • You can check the log and trip details by clicking the Logs and Details buttons. Also, edit some of them with the Edit button.
  • Perform other filters to get some specific trip details.