{"id":6070,"date":"2023-02-08T11:13:25","date_gmt":"2023-02-08T11:13:25","guid":{"rendered":"https:\/\/help.qatch.app\/app\/bookings\/closed\/"},"modified":"2023-06-18T12:04:42","modified_gmt":"2023-06-18T12:04:42","slug":"closed","status":"publish","type":"page","link":"https:\/\/help.qatch.app\/en\/app\/bookings\/closed\/","title":{"rendered":"Closed"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6070\" class=\"elementor elementor-6070\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d0f7a40 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"d0f7a40\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b544213\" data-id=\"b544213\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-36bbc6a elementor-widget elementor-widget-template\" data-id=\"36bbc6a\" data-element_type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"section\" data-elementor-id=\"5592\" class=\"elementor elementor-5592\">\n\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f107ef4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f107ef4\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-861d31a\" data-id=\"861d31a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cc35837 elementor-widget elementor-widget-heading\" data-id=\"cc35837\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Qatch Support Center<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4afd880 elementor-widget elementor-widget-text-editor\" data-id=\"4afd880\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tHere you will find our product Documentation and Standard Operating Procedures.\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-cc6c409 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"cc6c409\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-2bbdef5\" data-id=\"2bbdef5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-b66bc6a\" data-id=\"b66bc6a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-85116e3 elementor-search-form--skin-classic elementor-search-form--button-type-icon elementor-search-form--icon-search elementor-widget elementor-widget-search-form\" data-id=\"85116e3\" data-element_type=\"widget\" data-settings=\"{&quot;skin&quot;:&quot;classic&quot;}\" data-widget_type=\"search-form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<form class=\"elementor-search-form\" role=\"search\" action=\"https:\/\/help.qatch.app\/en\/\" method=\"get\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-search-form__container\">\n\t\t\t\t\t\t\t\t<input placeholder=\"Search...\" class=\"elementor-search-form__input\" type=\"search\" name=\"s\" title=\"Search\" value=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<button class=\"elementor-search-form__submit\" type=\"submit\" title=\"Search\" aria-label=\"Search\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-search\"><\/i>\t\t\t\t\t\t\t<span class=\"elementor-screen-only\">Search<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-4bf94cf\" data-id=\"4bf94cf\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c6682fe elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c6682fe\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-8034e72\" data-id=\"8034e72\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b2c479e elementor-widget elementor-widget-heading\" data-id=\"b2c479e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Articles in this section<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-db7273d elementor-align-left left-mybtbn elementor-widget elementor-widget-button\" data-id=\"db7273d\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/help.qatch.app\/en\/app\/bookings\/pending\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Pending<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f1a6233 elementor-align-left left-mybtbn elementor-widget elementor-widget-button\" data-id=\"f1a6233\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/help.qatch.app\/en\/app\/bookings\/upcoming\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Upcoming<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bd74052 elementor-align-left left-mybtbn elementor-widget elementor-widget-button\" data-id=\"bd74052\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/help.qatch.app\/en\/app\/bookings\/closed\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Closed<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-abf68bc elementor-align-left left-mybtbn elementor-widget elementor-widget-button\" data-id=\"abf68bc\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/help.qatch.app\/en\/app\/bookings\/transactions\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Transaction<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-da31b39\" data-id=\"da31b39\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-51562c6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"51562c6\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-95cf543\" data-id=\"95cf543\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-26bde1c elementor-widget elementor-widget-heading\" data-id=\"26bde1c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Closed<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-786eb79\" data-id=\"786eb79\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1c32068 elementor-widget elementor-widget-wptd_video_popup\" data-id=\"1c32068\" data-element_type=\"widget\" data-widget_type=\"wptd_video_popup.default\">\n\t\t\t\t\r\n\t\t<div class=\"elementor-widget-container wptd-video-popup-wrapper\">\r\n\t\t\r\n\t\t\t\t\t\t<span class=\"wptd-video-popup-inline-css\" data-css=\"&quot;.wptd-video-popup-1c32068 .mfp-iframe-holder .mfp-content { max-width: 900px; }&quot;\"><\/span>\r\n\t\t\t\t\t\t<div class=\"wptd-video-popup-button-wrapper\">\r\n\t\t\t\t\t<a class=\"elementor-button wptd-video-popup-button elementor-size-sm wptd-video-popup-trigger\" href=\"https:\/\/www.youtube.com\/watch?v=LYyXLJ1Na0I\">\r\n\t\t\t\t\t\t\t\t<span class=\"wptd-video-popup-button-content-wrapper\">\r\n\t\t\t\t\t\t<span class=\"wptd-video-popup-button-icon wptd-video-popup-align-icon-\">\r\n\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t<span class=\"wptd-video-popup-button-text\">Watch Video<\/span>\r\n\t\t<\/span>\r\n\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\r\n\t\t<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-f847693 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f847693\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-574ccb6\" data-id=\"574ccb6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5d2323e elementor-widget elementor-widget-text-editor\" data-id=\"5d2323e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"page-ul\">\n<li>The booking section will also let you know the <strong>Closed <\/strong> bookings. <\/li>\n<li>The Closed bookings will as well let you filter the bookings by <strong>Completed <\/strong> and <strong>Cancelled<\/strong>. <\/li>\n<\/ul> \t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-cc75218 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"cc75218\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-f87148d\" data-id=\"f87148d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-459d8ce elementor-widget elementor-widget-image\" data-id=\"459d8ce\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1152\" height=\"2048\" src=\"https:\/\/help.qatch.app\/wp-content\/uploads\/2023\/02\/Closed-Trips-2.jpg\" class=\"attachment-full size-full wp-image-3201\" alt=\"\" srcset=\"https:\/\/help.qatch.app\/wp-content\/uploads\/2023\/02\/Closed-Trips-2.jpg 1152w, https:\/\/help.qatch.app\/wp-content\/uploads\/2023\/02\/Closed-Trips-2-169x300.jpg 169w, https:\/\/help.qatch.app\/wp-content\/uploads\/2023\/02\/Closed-Trips-2-576x1024.jpg 576w, https:\/\/help.qatch.app\/wp-content\/uploads\/2023\/02\/Closed-Trips-2-768x1365.jpg 768w, https:\/\/help.qatch.app\/wp-content\/uploads\/2023\/02\/Closed-Trips-2-864x1536.jpg 864w\" sizes=\"(max-width: 1152px) 100vw, 1152px\" style=\"width:100%;height:177.78%;max-width:1152px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-03b5e37\" data-id=\"03b5e37\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-48c4141\" data-id=\"48c4141\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-dc8a5d0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"dc8a5d0\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-2f5f164\" data-id=\"2f5f164\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0160d1e elementor-widget elementor-widget-text-editor\" data-id=\"0160d1e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"page-ul\">\n<li>In the <strong>Completed <\/strong>booking, you can use the filter to see bookings of <strong>All, Me,<\/strong> <strong>Received<\/strong> , and <strong>Sent<\/strong>. <\/li>\n<li>In the <strong>Cancelled <\/strong> booking, you can filter bookings by <strong>All, No Show<\/strong>, and <strong>Cancelled<\/strong>. <\/li>\n<li><strong>Apply <\/strong>the filter, and a screen will appear with bookings where you can click on a particular booking to view details. <\/li>\n<li>A <strong>Detailed <\/strong> view of bookings will be available with the following; \n\t<ul class=\"page-ul\" style=\"padding-left:15px;\">\n\t<li><strong>Company Name<\/strong>: Name of the provider company<\/li>\n<li><strong>Trip Number<\/strong> : Unique trip ID<\/li>\n\t<li><strong>Time<\/strong>: Date and time of the trip<\/li>\n\t<li><strong>Pricing<\/strong>: Total price of the trip<\/li>\n\t<li><strong>Pick-up and Drop-off Location<\/strong>: Pick-up and destination addresses of the trip<\/li>\n<li><strong>Min<\/strong> : Total minutes spent to complete the trip\n<\/li>\n\t<li><strong>KM<\/strong>: Distance from point A to B in kilometers<\/li>\n\t<li><strong>Rate User<\/strong> : To give ratings for the passenger <\/li>\n\t<\/ul>\n<\/li>\n<\/ul> \t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-cddd10b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"cddd10b\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-9bbba88\" data-id=\"9bbba88\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-94a8978 elementor-widget elementor-widget-image\" data-id=\"94a8978\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1152\" height=\"2048\" src=\"https:\/\/help.qatch.app\/wp-content\/uploads\/2023\/06\/7DDA3E5F-C43D-44C1-B9D8-061B4C839163-2.jpg\" class=\"attachment-full size-full wp-image-6650\" alt=\"\" srcset=\"https:\/\/help.qatch.app\/wp-content\/uploads\/2023\/06\/7DDA3E5F-C43D-44C1-B9D8-061B4C839163-2.jpg 1152w, https:\/\/help.qatch.app\/wp-content\/uploads\/2023\/06\/7DDA3E5F-C43D-44C1-B9D8-061B4C839163-2-169x300.jpg 169w, https:\/\/help.qatch.app\/wp-content\/uploads\/2023\/06\/7DDA3E5F-C43D-44C1-B9D8-061B4C839163-2-576x1024.jpg 576w, https:\/\/help.qatch.app\/wp-content\/uploads\/2023\/06\/7DDA3E5F-C43D-44C1-B9D8-061B4C839163-2-768x1365.jpg 768w, https:\/\/help.qatch.app\/wp-content\/uploads\/2023\/06\/7DDA3E5F-C43D-44C1-B9D8-061B4C839163-2-864x1536.jpg 864w\" sizes=\"(max-width: 1152px) 100vw, 1152px\" style=\"width:100%;height:177.78%;max-width:1152px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column 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